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Privacy Policy

A legal disclaimer

Privacy Policy for Viewpoint Projects & Surveying Ltd

 

 

Effective Date: 01/01/2025

 

 

1. Who We Are

 

 

Controller: Viewpoint Projects & Surveying Ltd

Address: 20 Nightingale Close, Rainham, Kent, ME8 8HS

Email: office@viewpointps.co.uk

 

We’re committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or engage with our services.

 

 

 

 

2. What We Collect

 

 

We may collect:

 

  • Contact Information: Name, email, phone when you enquire or engage services.

  • Website Usage Data: Via cookies and analytics tools (e.g. IP address, browser type, pages visited).

  • Transaction and Service Info: Details related to project commissions, invoices, and correspondence.

 

 

 

 

 

3. How We Use Your Data

 

 

We use personal data to:

 

  • Respond to enquiries and provide services.

  • Send updates or marketing if you’ve opted in (you can opt out any time).

  • Understand website usage to improve content and service delivery.

  • Comply with legal and regulatory requirements.

 

 

 

 

 

4. Legal Basis for Processing

 

 

  • Consent: For marketing or optional communications (you can withdraw anytime).

  • Contractual obligation: To deliver services when instructed.

  • Legitimate interests: To maintain and operate our website and business.

 

 

 

 

 

5. Sharing Your Information

 

 

We do not sell or share personal data externally. Data may be shared with third-party service providers (e.g. email platform, website host), but always under strict confidentiality and only for service provision.

 

 

 

 

6. How Long We Keep Your Data

 

 

  • Enquiry data: Up to 24 months.

  • Client/project data: Retained for up to 7 years (compliance and accounting obligations).

  • Analytics data: Automatically expires in 14 months.

 

 

 

 

 

7. Your Rights Under Data Protection Law

 

 

You can:

 

  • Request access to or correction of your personal data.

  • Request that we delete or restrict processing.

  • Withdraw consent for marketing.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

 

To exercise any of these rights, please email info@viewpointps.co.uk.

 

 

 

 

8. How We Keep Data Secure

 

 

We use industry-standard security measures to protect your data, including encryption, secure servers, and regular backups. Only authorised personnel access personal data, and we enforce strict confidentiality and compliance standards.

 

 

 

 

9. Changes to This Policy

 

 

We review this policy regularly. Updates will be published here along with an updated revision date.

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